Shipping policy
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Shipping Policy
Thank you for shopping with us. We are committed to processing and shipping your order as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1-3 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
- During periods of high order volume, processing times may be slightly longer.
Shipping Methods & Delivery Times
- Shipping options and estimated delivery times will be displayed at checkout.
- Delivery estimates are provided by the carrier and are not guaranteed.
- Transit times begin after the order has been processed and shipped.
Shipping Rates
- Shipping charges are calculated based on the destination and selected shipping method.
- Any applicable shipping fees will be displayed during checkout before payment is completed.
Tracking Information
- Once your order ships, you will receive a confirmation email with tracking information, if available.
- Please allow up to 24 hours for tracking updates to appear in the carrier's system.
Lost, Delayed, or Damaged Shipments
- We are not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.
- If your package arrives damaged, please contact us within 7 days of delivery and include photos of the package and contents.
- If a shipment appears lost, please contact us so we can assist with filing a carrier claim when applicable.
Incorrect Shipping Information
- Customers are responsible for providing accurate shipping information at checkout.
- Orders returned due to an incorrect or undeliverable address may be subject to additional shipping charges for reshipment.